B98 Privacy Policy — How We Keep Your Data Safe

B98 ("we", "our") operates the b98.im website and related services ("Platform"). This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal data.

This policy applies to all registered members and visitors of the b98 platform. We manage your information in compliance with international data protection regulations and GDPR guidelines.

We recommend reading and understanding this Privacy Policy. If you have any questions, feel free to reach us at support@b98.im.

We collect various types of information while you use the b98 platform. This is done to provide you with a safe and high-quality experience.

We only collect information that is strictly necessary. No unnecessary or excessive data is gathered.

Before using your data, we always ensure it is being used for a legitimate purpose. b98 uses your information for the following reasons:

• Account Management: For registration, login, and managing account settings.
• Service Delivery: For processing gaming services, deposits, withdrawals, and bonuses.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To address your questions, complaints, and support needs.
• Security: To ensure account security and detect suspicious activity.
• Legal Obligation: To meet the requirements of relevant regulatory authorities.
• Responsible Gaming: To identify unusual gaming behavior and provide members with the appropriate support.
• Service Improvement: To enhance the quality and usability of the platform.

B98 never sells your personal data. However, information may be shared with trusted third parties under specific circumstances.

• Payment Providers: Only the necessary information is shared with Bkash, Nagad, Rocket, Upay, and other payment processors.
• KYC Service Providers: Licensed third-party providers may be used for identity verification.
• Technology Partners: Technology service providers required for platform operations.
• Regulatory Authority: Providing information to licensing authorities as required by legal obligations.
• Law Enforcement: When required by a court order or valid legal process.

All third-party partners are required to comply with our privacy standards and operate under strict data security agreements.

B98 retains your data only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected.

• Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
• Financial Transaction Information: 7 years (in compliance with Anti-Money Laundering regulations).
• KYC Documents: 5 years after account closure.
• Gaming History: 2 years after account closure.
• Cookies & Session Data: Upon session expiry or a maximum of 1 year.
• Support Contact: Up to 3 years.

Once the specified retention period expires, your data will be securely deleted or permanently anonymized.

B98 follows the highest industry standards to protect your personal data. Our security measures operate on both technical and administrative levels.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our servers is kept encrypted at all times.
• Firewall & Intrusion Detection: Multiple layers of protection to prevent unauthorized access.
• Two-Factor Authentication: Two-factor authentication is available for account login.
• Regular Audits: Third-party security experts regularly audit our systems.
• Staff Training: Our team members receive regular training on data privacy practices.
• Restricted Access: Only authorized personnel have access to your information.

The b98 website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help improve your browsing experience.

You can disable cookies through your browser settings, though this may limit certain features on the site.

You have a number of rights under international data protection law. b98 respects these rights and is committed to upholding them.

To exercise this right, email us at support@b98.im. We will respond within 30 days.

B98 is an international platform. In some cases, your data may be transferred to servers in other countries. For any such transfers, we ensure:

• The destination country maintains adequate data protection standards.
• GDPR Standard Contractual Clauses are adhered to.
• Data is stored and processed in secure data centers.
• Data protection agreements are in place with all partner organizations.

The b98 platform is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

• Age is verified at the time of registration.
• Date of birth verification is mandatory as part of the KYC process.
• If any minor's data is collected by mistake, it will be deleted immediately.
• Parents or guardians may request the closure of a minor's account.

B98 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you via email or through a platform notification.

• The date of any changes will be updated at the top of the page.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• To access previous versions, contact us at support@b98.im.

If you have any questions or concerns about this Privacy Policy: